APPLICATION SUPPORT
Business systems and users working productively and efficiently is the key to successful of every organisations infrastructure. Being in control and having the ability to manage these resources mean that your business services can be streamlined to deliver a quality service. It is our understanding that more and more businesses will be moving to hosted platforms or cloud based services from the typical in-house installations of the past. One of the main reasons for this is the reduction of cost and the availability factors that are associated with data centre and cloud services.
Microcom IT has invested in a robust and efficient cloud infrastructure where our customers can run their applications and services. With the added piece of mind that the solution is DR ready and will be fully supported 24 hours a day it makes sense to choose our platform as a viable option.
So you have your systems up and running on our platform but that’s not all we provide on-going support services for your users so that they understand how to make the most out of the solution. We hold regular training sessions at customers site and provide video tutorials on our hosted applications.
Typical applications:
- Business Intranet
- Document Management
- Spreadsheet applications
- Email Clients
- Wordprocessing
- Accounting software