EMERGENCY RESPONSE
If you find yourself in the unfortunate position of requiring urgent support for a critical system that needs immediate attention we can help. We operate a 24 hour emergency support service where field engineers are available on call to assist in your specific issues.
Our engineers have spare parts and software available for Dell, HP, IBM and Sun servers and Dell, IBM and HP workstations if required. We can assist with:
- Network cabling issues
- Networing equipment
- Server systems
- Software installations
- Software issues
- Storage systems
- Workstations/PC’s
- VPN
Contact us on 0845 557 6123 and select option 2 for Support. There can be a short wait at peak times so please bear with us. We will soon be on the line and resolve all your IT issues.
Please note: This is an additional service to the standard and premium support service. The hourly charge starts from £50 and is payable in advance by debit/credit card when you book the engineers visit. The Enterprise support service includes this service and no additional costs are incurred if you already have this package.